The new General Data Protection Regulation (GDPR) could be used as a weapon against businesses by dissatisfied customers or protesters, says Collyer Bristow.

GDPR could cause business-critical issues for SMEs, according to law firm Collyer Bristow. Under GDPR, dissatisfied customers or activists could cripple an organisation, by inundating it with requests for personal data from large groups of people. Under the new regulations, businesses must respond to all of these requests – known as Subject Access Requests – within 30 days, with very few exceptions.

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